Privacy Policy
Last updated: May 2025
Information We Collect
When you contact us via phone, WhatsApp, email, or our website contact form, we collect: your name, phone number, email address (if provided), service requirements, and property location (emirate/area). We also collect standard website analytics data (pages visited, device type, browser) via Google Analytics and Meta Pixel to improve our services.
How We Use Your Information
We use your information to: (1) respond to your service enquiries and provide quotes; (2) schedule and deliver the services you request; (3) send service reminders and follow-up communications where relevant; (4) improve our website and service offerings through anonymised analytics. We do not use your information for purposes beyond these without your consent.
WhatsApp & Phone Communications
When you contact us via WhatsApp (+971 56 112 3894) or call, your phone number is visible to our team. These communications are used solely to respond to your enquiry. We may save your number to follow up on your service request.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with: (1) service technicians or subcontractors required to deliver your requested service; (2) payment processors for invoice settlement; (3) legal authorities if required by UAE law.
Data Retention
We retain your contact and service information for as long as necessary to provide our services and comply with UAE commercial record-keeping requirements (typically 5 years for business records). You may request deletion of your personal data by contacting us directly.
Cookies & Tracking
Our website uses cookies for: Google Analytics (usage statistics), Meta Pixel (advertising), and session management. You can disable cookies in your browser settings, though some website functionality may be affected.
Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; opt out of marketing communications. Contact us at info@uaebuildingservices.com or call +971 56 112 3894 to exercise these rights.
Contact Us About Privacy
For any privacy-related queries, contact us at: info@uaebuildingservices.com | +971 56 112 3894 | Deira, Dubai, UAE.